I will never buy another iPad magazine subscription

I’ve only ever purchased two magazines. I’ve unsubscribed from one, and the other I cannot update the app.

I’ve already unsubscribed from Consumer Reports after being a subscriber for 19 years because they held my content hostage for 14 weeks over 3 incidents. They never acknowledged it, when called they blamed Apple, they never compensated for the outage time, and they never apologized. Simply the worst customer service from an organization that holds other companies to a much higher standard than themselves.

The second magazine app is quite poor. The content is designed for the print magazine so many articles are spread across two pages requiring constant zooming and scrolling. It doesn’t remember which issue you’re reading. If you bookmark a page there’s no way to remove the bookmark. Turning to a new page on an iPad 3 takes 8 (eight) seconds. I’m not kidding.

I decide I want to leave this app a scathing review but I can’t find it on Apple’s store. So I search Google and find it on the U.S. store. I’m told there’s an update but I’m not allowed to update from the U.S. store with a Canadian Apple ID so it offers to switch stores. But the magazine is no longer available in Canada even though I can still download issues. As a result, I’m not allowed to update the app. Maybe it’s not a bad idea as other reviewers have commented the app is getting worse. But it should be my choice. If I own the app, Apple should let me update it dammit, regardless if the publisher pulls it from the Canadian store. They’re still taking my money for the subscription.

Well done, Apple. You’ve done what I thought was impossible. Made paper look better than your iPad.

Author: Tom

Destroyer of software. If I haven't tested it, it hasn't been tested.

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