Here is the feedback I left Apple …
I see you essentially fired Sal Soghoian and without further comment from you it looks like you’re saying that the future of automation on the Mac is dead. Your strategy to purge pros from your customer base continues to progress on schedule.
No Mac Pro updates, no Mac mini updates, laughable MacBook “Pro” updates, a Server app that keeps getting dumbed down each release, USB disks that don’t mount on Sierra, no major enhancements to AppleScript and Automator that pros depend on. Hell, you don’t even fix the outstanding bugs.
I just wish Tim had the balls to come out and say, “Dear pros, seriously, WTF? We don’t want you anymore. You won’t let us commit product lunacy without whining. Get lost. Just leave. Ingrates.”
Is @JonyIveParody your official account now?
A tweet from @TorontoHydro was retweeted into my timeline about the use of a power bar with a timer to fight phantom power, with the idea being to avoid wasting electricity and by extension, to save you money.
But it’s a false economy.
Continue reading “Don’t buy power bars to save money”
Back in March my daughter called to tell me her 2012 MacBook Pro would only boot so far before powering down. After running the usual tests like booting into Recovery Mode and using Disk Utility to try to repair the disk, which said it couldn’t, it became clear that more extensive intervention was required. Since she’s 3600 km away I told her to take it to the Genius Bar.
They told her the disk was not repairable and that she had to buy a new one. Apple charged her $250 for a 1 TB drive including installation. A 1 TB bare drive is about $100 so Apple was charging $150 for a 10 minute job. Well, there was nothing I could do about it so she had to accept it. Fortunately, she had a recent Time Machine backup and could restore to the new drive. They originally kept the old drive but I told her to retrieve it because it had sensitive information and I didn’t trust Apple’s disposal procedures.
Continue reading “Apple’s Genius Bar rips off my daughter for thousands of dollars”